Business Management App
A cross-platform operations app that keeps teams, tasks and reporting in one place.
- Client
- Field services company
- Industry
- Operations & Field Services
- Timeline
- 18 weeks
+92%
Job reporting accuracy
-6 hrs
Admin time per week
-3 days
Payroll cycle
4.8/5
Internal app rating
The Challenge
Field teams ran on paper job sheets and WhatsApp threads. Managers had no live view of work in progress, and payroll reconciliation took several days at the end of every month.
Our Solution
We shipped a Flutter app for iOS and Android with offline-first job management, photo proof of work, GPS check-ins and a manager dashboard backed by Firebase and the client's existing ERP APIs.
How We Worked
- 01
Shadow the field team
Spent time with technicians on site to design flows that work with gloves on, one hand free and patchy network coverage.
- 02
Offline-first architecture
Built a local queue that syncs jobs, photos and signatures automatically the moment connectivity returns.
- 03
Roll out by region
Released region by region with in-app guidance, collecting feedback between waves before the national launch.
What We Delivered
- Offline job management with automatic sync
- GPS check-in and photo proof of completion
- Role-based access for technicians, supervisors and admins
- Live operations dashboard with SLA alerts
- Automated timesheet export for payroll
Services & Stack
- App Development
- UI/UX Design
- Backend Integration
- Flutter
- Firebase
- REST
“Our supervisors finally see the whole operation live. The month-end scramble simply disappeared.”
The Outcome
Paper job sheets were retired entirely within three months, and supervisors now resolve SLA risks the same day instead of the following week.
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