Run Your Field Operations Smarter
Pragiso CRM is field service management software that connects dispatchers, field engineers, and corporate clients with live GPS tracking, geofenced attendance, and instant PDF call slips.
3
Role Portals
Admin, Engineer & Client
15+
Core Modules
From Lead to Billing
100%
Cloud Native
Zero Server Setup
PWA
Mobile Ready
Android & iOS Supported
24 / 26 online
87 ↑ 14 completed
14 unassigned
18m -42% vs paper
David Lee
At Client Place • Job #302
Sarah Chen
In Transit (ETA 8 min)
Liam Smith
Standing By • Branch A
Job #3101A Assigned → David LeeInstant Push
Client "TechPark Tower" booked breakdown callPortal
Deploy Pragiso CRM risk-free for 7 full days with real field engineers, live GPS tracking, and complete enterprise access.
Want immediate hands-on access right now?
Test the live interactive control room without waiting: demo-crm-xi.vercel.app
We configure your company workspace, branches, equipment categories, and admin credentials in under 20 minutes.
Expected Day 1 Deliverables:
Prefer WhatsApp Setup?
Message our deployment engineers directly for instant activation.
Instant setup for your field team
Every field service business faces these daily bottlenecks. Pragiso CRM replaces manual chaos with automated precision.
Engineers carry physical paper slips that get lost, torn, or filled incorrectly — causing billing disputes and missing records.
All job details, parts, charges, and client signatures are captured digitally and instantly exported as branded PDF call slips.
Dispatchers have to call engineers repeatedly to find their location, causing delays and poor customer communication.
See all engineers on a real-time map with status pills — On Duty, In Transit, At Client Place — updated every few seconds.
Paper attendance sheets are easy to manipulate, hard to audit, and require hours of HR effort each month to process.
Engineers punch in and out with verified GPS coordinates — auto-calculating working hours, overtime, and late arrivals.
Engineers claim more travel kilometers than actually driven — costing companies thousands monthly with no way to verify.
Pragiso CRM tracks actual roads traveled using OSRM map matching — comparing claimed vs real kilometers in an automated audit report.
Customers wait hours without knowing if or when an engineer is coming — leading to frustrated calls and poor satisfaction scores.
Customers can book calls, track their assigned engineer's live ETA, and access their full service history from any device.
No centralised view of which clients owe money — uncollected dues pile up with no alerts or tracking system in place.
A live dashboard of all clients with outstanding balances — with overdue alerts, payment method breakdowns, and export reports.
Built specifically for the three key stakeholders in field service businesses — from the control room to the customer's doorstep.
For Dispatchers, Supervisors & Executives
For Technicians & On-Site Staff
For End Customers & B2B Clients
Explore the executive command center and the mobile field experience designed for maximum on-site efficiency.
Your full operational performance in one screen — service job pipeline, GPS road kilometer audits, vendor repair handovers, and outstanding client payments.
Installable as a native-like Progressive Web App on any Android or iPhone — no app store required. Engineers get everything from job details to GPS tracking right in their pocket.
Machine: Daikin VRV IV 12HP
Issue: Low refrigerant pressure sensor tripping
From GPS fleet dispatch to HR attendance — Pragiso CRM covers your entire field service operation end-to-end.
Real-time map showing all engineers with live status — On Duty, In Transit, At Client Place, Standing By. One-click dispatch & call.
Full pipeline from Assigned → Traveling → Reached → In Progress → Completed with digital call report, part logging, and client sign-off.
Geofenced punch-in/out, shift compliance, overtime calculation, leave requests, and conveyance allowance based on GPS kilometers.
Unique audio keepalive engine keeps GPS active even when the phone is locked in an engineer's pocket — no data loss on the go.
Centralised view of all client balances, payment modes (Cash, UPI, Cheque, Credit), overdue alerts, and collection tracking.
Manage prospects from first contact through proposal, negotiation, and close — with funnel analytics and sales performance reports.
Service job pipeline analytics, GPS kilometer audit, vendor repair tracking, client outstanding dues, and exportable PDF reports.
Replaces paper slips with digital job forms — capturing diagnosis, parts, charges, photos, and digital signatures. Exports branded PDF instantly.
Track equipment sent to third-party repair vendors — with contact logs, completion ETAs, return status, and vendor notes.
Full client database with GPS-pinned addresses, contact details, service history, equipment records, and recurring job patterns.
Live alerts for new call requests, leave approvals, job status changes, and outstanding payment breaches — delivered in-app instantly.
Row-level security ensures engineers only see their own data, coordinators see their branch, and admins have full platform visibility.
Pragiso CRM is engineered for maximum reliability, speed, and data privacy using state-of-the-art modern cloud technologies.
Type-safe, component-driven frontend for a blazing fast and responsive control room UI.
High-scale relational DB with Row-Level Security, instant migrations, and automatic indexing.
Interactive real-time map engine with road map-matched GPS routing and kilometer audits.
WebSocket-powered sub-second live location & event updates across dispatchers and engineers.
Installable mobile app on Android & iOS without app store hassle, with offline cache support.
Tamper-proof role-based access control enforced directly at the Postgres database level.
Client-side branded PDF generation for service call slips, inspection sheets, and receipts.
Encrypted asset storage for before/after job evidence photos, digital slips, and invoice files.
Every user sees exactly what they need — strictly enforced at the database layer with PostgreSQL Row-Level Security (RLS).
| Role | Access Level | Key Capabilities |
|---|---|---|
| Admin | Full Platform Access — All Branches | Live fleet map, job dispatch, attendance hub, HR management, revenue reports, lead pipeline, outstanding tracker, user creation, SMTP config. |
| Coordinator | Operational Access — Assigned Branch Only | Call requests, service jobs, client registry, live tracking, vendor management, reports — strictly limited to their assigned branch. |
| Engineer | Mobile Field Tools — Own Data Only | Attendance punch-in/out, assigned job execution, GPS route tracking, job report slip, photo uploads, digital signature, leave requests. |
| Client / Customer | Self-Service Portal — Own Jobs Only | Breakdown call booking, assigned engineer tracking, service history viewing, signed PDF slip download, warranty status check. |
Transition your field operations from lost paper carbon copies to automated, tamper-proof digital service slips in five straightforward steps.
The operations team creates the service ticket in the central admin portal, assigns equipment assets, and dispatches the task to the nearest available technician in real time.
The field engineer navigates to the customer location and punches in on their mobile PWA with geofenced GPS verification proving arrival.
The technician conducts diagnostics, logs replacement parts used, records labor hours, and uploads before-and-after repair photographs directly through their phone.
The client reviews the completed work summary on the engineer's screen and provides their digital signature directly on the mobile display.
Pragiso CRM automatically compiles the complete service record, GPS coordinates, parts list, photo evidence, and client signature into a tamper-proof branded PDF call report sent to all parties [TODO: Confirm whether automatic WhatsApp or SMS delivery of PDF call slips is configured].
Direct, verified answers regarding Pragiso CRM field service management software, mobile capabilities, and the 7-day live demo.
Pragiso CRM is field service management software that connects dispatchers, field engineers, and corporate clients with live GPS tracking, geofenced attendance, and instant PDF call slips. The cloud platform features three role portals, automated engineer dispatch, digital customer sign-offs, and payment tracking to eliminate paper clutter and operational guesswork for service businesses.
The 7-day free demo provides full enterprise access to Pragiso CRM without requiring a credit card or contract. Our engineering team assists with a guided twenty-minute setup to onboard your technicians, configure geofencing boundaries, test live GPS dispatching, and issue test branded PDF call slips before your business decides on a commercial plan.
Pragiso CRM runs directly on mobile phones as an installable Progressive Web App across Android and iOS devices. Field technicians punch attendance with geofenced location verification, receive immediate dispatch assignments, navigate via GPS to client locations, capture inspection photographs, and collect customer signatures directly on their smartphones without downloading native app store binaries.
Pragiso CRM is built for field service contractors, equipment manufacturers, and maintenance providers managing mobile workforces. It serves operations dispatchers needing real-time GPS visibility, field service technicians completing repair jobs on site, supervisors reviewing geofenced attendance, finance teams auditing travel and payment records, and corporate clients tracking service status and digital reports.
Pricing depends on team size. Contact us for a quote [TODO: Add official pricing tiers and per-user monthly rates]. You can start with our complete 7-day free trial that includes guided 20-minute setup, all three role portals, and full enterprise features with zero upfront commitment. Please reach out through our contact page for commercial subscription pricing.
Pragiso CRM supports offline caching on its mobile Progressive Web App so field engineers can access assigned call details in low-connectivity areas. Work items synchronize automatically once mobile internet is restored [TODO: Confirm whether full offline punch-in, photo upload queuing, and digital signature collection without active data connection are supported in production].
Join businesses that have eliminated paper slips, optimised engineer dispatch, and recovered lost revenue with Pragiso CRM.
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